Cases

A case is an account of a bounded episode: what happened, what people understood at the time, what they attempted, and what followed. A situation page can connect several cases across time.

A useful case includes

• Its scope, dates, and whether it is documented, composite, or illustrative.
• Relevant accounts and which perspectives are missing.
• The decision or problem people encountered.
• The resources and constraints that shaped available responses.
• What was tried, what changed, and what remains uncertain.
• Links to related concepts, dynamics, and situation maps.

The first prototype uses an illustrative situation. It does not yet contain a documented case history.

Cases can include successful coordination, partial improvement, failed attempts, and changes in understanding. An outcome should not erase what people knew or could do at the time of a decision.

A session does not automatically become a public case. People can work through the material in a smaller audience and review the particular account proposed for sharing, including attribution, missing perspectives, and reuse. A limited excerpt or constructed example may carry the useful lesson. Receiving assistance is not conditional on providing a public story.